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FAQs
Frequently Asked Questions
We want your experience with e24services to be seamless from start to finish. Here are answers to the most common questions we get:
Cleaning Services
Our housekeeping service includes bathroom sanitizing, kitchen surface cleaning, appliance wiping, trash removal, mirror and glass cleaning, and linen change in bedrooms.
Yes, our team comes fully equipped with eco-friendly cleaning products and all necessary tools.
Absolutely. If you're happy with a specific team member, we’ll do our best to schedule them for your future bookings.
This depends on the size and condition of the space, but standard home cleanings typically take 2–4 hours.
Post-Renovation / Construction Cleaning
Post-renovation cleaning involves detailed dust removal, debris cleanup, and prepping the space to be safely used. It’s more intensive and requires specialized tools.
Commercial Cleaning / Office Services
Yes. We can schedule cleanings before or after working hours to avoid disruptions.
Yes, our team is trained for larger commercial and industrial settings, including warehouses, factories, and medical offices.
Maintenance & Repairs
We handle minor electric work (light fixtures, outlets, smoke detectors), general repairs (door locks, TV mounts), and minor plumbing (unclogging drains, fixing toilets, replacing faucets/showers).
Our technicians are trained, experienced, and follow all safety protocols, although for major electrical or plumbing work we recommend licensed specialists.
Booking & Payments
You can book via our website, call us directly, or send a message through our contact form.
We accept cash, credit/debit cards, and online transfers. Invoices are provided upon request.
Yes, please notify us at least 24 hours in advance to cancel or reschedule to avoid a fee.
Discounts & Offers
Yes! All first-time customers get 10% OFF their first service. Keep an eye out for seasonal promotions too!